bdaj Privacy Policy

1.1 Information You Provide Directly

When you create an account on bdaj, log in, or use any service, the following information may be collected:

• Full name and date of birth (for age verification)
• Email address and mobile number
• Password (stored in encrypted form)
• Partial payment information such as bKash, Nagad, Rocket, or Upay account numbers
• Documents required for identity verification
• Information provided when contacting support

1.2 Automatically Collected Information

When you use the bdaj platform, certain information is collected automatically:

• IP address and device type
• Browser type and version
• Date, time, and duration of access
• Page visit sequence and navigation patterns
• Information obtained from cookies and similar tracking technologies
• Gaming activity and transaction history

1.3 Financial Transaction Information

Records of transactions carried out through bKash, Nagad, Rocket, Upay, and bank transfers for deposits and withdrawals are retained. This information is processed through a secure payment gateway, and only the necessary metadata remains in our systems — complete financial credentials are never stored on bdaj's servers.

2.1 Account Management and Service Delivery

Your information is used to create, manage, and secure your account. This includes identity verification, login security, payment processing, and improving your gaming experience.

2.2 Fraud Prevention and Security

Collected information is used to ensure platform security and to detect and prevent unlawful activity. bdaj is committed to maintaining a safe environment for all users.

2.3 Legal and Regulatory Compliance

To meet applicable legal obligations, such as age verification (confirming 21+), following anti-money laundering (AML) policies, and providing information to authorities upon valid request.

2.4 Customer Service and Communication

bdaj's 24/7 support team uses the information you provide to resolve your complaints, questions, and requests. We provide assistance via live chat and email ([email protected]).

2.5 Service Improvement and Analytics

Aggregated and anonymised data is used to analyse platform performance, identify technical issues, and improve the user experience.

3.1 Service Provider Partners

Limited information may be shared with selected partners for necessary services such as payment processing, cybersecurity, IT services, and customer support. These partners operate under strict confidentiality agreements and may use your information only for the specified purpose.

3.2 Legal Obligations

We may be required to disclose information pursuant to a court order, a valid request from an investigating authority, or applicable law. In such cases, we will provide only the information legally required.

3.3 Business Transfers

In the event of a merger, acquisition, or asset transfer involving bdaj, user information may be transferred. In such situations, we will give you advance notice, and the new entity will also be bound by this Privacy Policy.

4.1 Essential Cookies

These cookies are essential for the core functionality of the website. Without them, login, secure session management, and payment processing cannot be completed. These cookies cannot be disabled.

4.2 Functional Cookies

Functional cookies are used to remember your preferences, such as language settings and session information. They make your bdaj experience more convenient and personalised.

4.3 Analytical Cookies

Anonymous analytics data is collected to improve platform services and understand user behaviour. This information is processed in aggregate and is not used to identify any individual.

4.4 Cookie Controls

You can control or delete most cookies through your browser settings. Please note that disabling certain cookies may cause some features of bdaj to not work properly.

6.1 Account Information

All account information is retained while your account remains active. After an account is closed, information may be kept for a specified period to meet legal and regulatory requirements.

6.2 Financial Transaction Records

Financial transaction records are retained for the period required by legal obligations. These records are necessary for audits, dispute resolution, and fraud investigations.

6.3 Data Deletion Requests

Information that is no longer needed beyond legal obligations will be securely deleted or anonymised upon request. Contact [email protected] to submit a request.

7.1 Right to Access

You may request a copy of your personal information stored on bdaj at any time. This request can be made by emailing [email protected].

7.2 Right to Rectification

You have the right to correct any inaccuracies or incomplete information in your data. You can update your information through your account settings or by contacting the support team.

7.3 Right to Erasure

In certain circumstances, you may request that your personal information be deleted. However, this right may be limited where legal obligations or ongoing disputes apply.

7.4 Right to Data Portability

You may request your personal information in a structured, commonly used format. This option is available subject to specific conditions.

7.5 Right to Object to Processing

You have the right to object to certain types of data processing — particularly for marketing purposes. bdaj respects such requests.

An age verification process is followed at the time of registration on bdaj. If a person is confirmed to be under 21, their account is immediately closed and any collected information is securely deleted.

If you believe a minor is using bdaj, please notify us at [email protected]. We will investigate the matter promptly.

bdaj's servers and processing infrastructure may be located in various countries. If your information is transferred outside Bangladesh, this is done only after ensuring adequate protection measures are in place.

For international data transfers, we use standard contractual clauses and other lawful safeguards. Wherever your information is held, the terms of this Privacy Policy always apply.

bdaj reserves the right to amend or update this Privacy Policy from time to time. For any significant changes:

• A notice will be sent to your registered email address
• The "Last Updated" date on this page will be changed
• You will be notified at least 14 days before any changes take effect

Continued use of bdaj after an update will be considered as your acceptance of the new policy. If you do not agree with the changes, you have the right to close your account.